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Reviews

Avalon Logo


3.26

| 86 Reviews


3851 N 28th Street, Phoenix AZ 85016

(602) 374-3957

http://www.liveatavalonaz.com


See why our residents are raving! Our Phoenix, Arizona, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Avalon apartments in Phoenix, Arizona today.


Reviews List

R

Raymond Moret

September 21, 2026

D

Damariz Tello

September 19, 2026

B

Brittany Buchanan

September 07, 2026

S

Beautiful and spacious apartment with so many amenities, same day, and sometimes same hour maintenance work order completions. Julie is a top notch manager that's not only curtious and professional but also the type of person that looks for solutions and is open to win/win results. Her staff 5*'s all day long! Fantastic home for Veterans.

Shannon Jon Art

August 14, 2026

R

I had a great experience at Avalon Apartments, and I want to give a special thank you to Julie and Diansy for being so helpful and welcoming. They were professional, friendly, and always willing to go the extra mile to help with any questions or concerns. Their excellent customer service really made a difference. Avalon is lucky to have such great team members. Thank you, Julie and Diansy, for all your help!

Raymond Baeza

August 14, 2026

B

I would advise anyone looking for a apartment especially veterans or their families to avoid this place and any property managed by the same management company. I am a veteran who lived there for 7 months with a roach problem, water always being shut off because the old pipes keep breaking and the management refusing to enforce their own lease. I'm still waiting for my deposit which they have taken more than the time allowed by law? This place is committing fraud against the VA and veteran's which I am filing a complaint about because I was paying 1,731 a month with a roach problem and the website advertised 1,131 for the same apartment. I have also written the VP 3 times with no response so corporate knows what is going on and just ignores you! I'm living in my storage unit now for 3 weeks because I need my deposit to rent somewhere else but, I will take care of that in court! We'll at least I don't have a roach problem in my storage 😁

Bill McGowan

April 26, 2026

P

My brother died by suicide in these apartments and they refused a wellness check we even called the cops and they did nothing. They also lied about my sister not being on files so she could check on him. he was there a whole day in his apartment until my younger sibling decided to climb a ladder up the 3rd floor to his apartment. I do not recommend these apartments they are expensive and do not care about the ones living there. My brother was only 28. LLR 🕊️

Priscilla Chavez

April 17, 2026

J

The apartments are decent but staff is not very helpful. Especially the manager Julie. Even when I was living there you couldn’t get a call back. And if you went to the office you’d be kept waiting. Apparently she was training her staff to do the same

Janet Bowen

February 21, 2026

R

So called completed repair work. Context. That was 7 days ago. I'd had water leaking down my ceiling from the AC the night before. I had a guy who doesn't speak English (no big deal as long as you know how to do the job). 1st clue there might be a problem, he proceeded to pull that light fixture down fully hot, i.e. he didn't even turn the light off, but unscrewed it, then just pulled it off!!! Tripped my breakers, which he should have turned off prior. Then he tried to work with his phone light in one hand and a scraper in his other hand, then proceeded to wash the paint scrapings down my sink, (yes, he didn't put anything over my sink, basic 101). I used Google translate, but I pretty sure he couldn't read (again no shame in that), he just stared at my phone after I bought a lamp from my bedroom so he could see better. Enter "I don't speak English #2". Proceeded to mud that up, take pictures, "bye" and left. I reached out to management here via the website portal that only has positive reviews. No answer at all. So.... Just mudded it up with no plan to come sand that? And repaint? I have been here 8.5 years, which means the whole bathroom area will have to be repainted to keep the color the same. We shall see what happens.

River Licci

November 17, 2025

L

Julie and Khalif were great at trying to get me in my new place. They were very helpful and pleasant and consistent on everything they told me. The community seems nice I'm just getting here but so far I feel like I am home. Come to the Avalon it's very nice and management is vert helpful.

LaTonya Paxton

September 05, 2025

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