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Reviews

Avalon Logo


3.22

| 89 Reviews


3851 N 28th Street, Phoenix AZ 85016

(602) 374-3957

http://www.liveatavalonaz.com


See why our residents are raving! Our Phoenix, Arizona, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Avalon apartments in Phoenix, Arizona today.


Reviews List

L

Gated , clean apartment, pool, gym. Cover parking areas

Lindsey Hopkins

October 06, 2026

J

Unfortunately, my experience living at this apartment has been extremely disappointing. I have lived in several apartments over the years, and this has by far been the worst experience I’ve had. I have dealt with ongoing maintenance issues that have not been properly resolved, despite bringing them to management’s attention. On top of that, I have experienced charges that I believe are incorrect and excessive, including unusually high utility charges that I have had to repeatedly question and dispute. What makes the situation even more frustrating is the lack of communication and follow-through. When you pay your rent on time and expect basic maintenance and accurate billing, you should not have to constantly chase management for answers or solutions. Based on my personal experience, I would strongly recommend looking elsewhere before choosing this property. I would not recommend living here and would encourage prospective residents to thoroughly research the property and read recent reviews before signing a lease.

Joel Dominguez

October 05, 2026

C

This place is NOT worth your money or the stress. Our rent is supposed to be 1450 but with all their extra charges our rent is 1800 this month. One extra fee being a common area charge of $156. We've used the common area all of 3 times in the 9 months we've lived here. The water pressure in our apartment is too low to shower with or do the dishes sometimes. Our washer/dryer takes up an entire closet we can barely fit anything else in it. There is always roaches. This place is despicable. How you can get away with charging people almost 400 extra dollars? It's disgusting.

Ciara Barnes

October 01, 2026

R

Raymond Moret

September 21, 2026

D

Damariz Tello

September 19, 2026

B

Brittany Buchanan

September 07, 2026

S

Beautiful and spacious apartment with so many amenities, same day, and sometimes same hour maintenance work order completions. Julie is a top notch manager that's not only curtious and professional but also the type of person that looks for solutions and is open to win/win results. Her staff 5*'s all day long! Fantastic home for Veterans.

Shannon Jon Art

August 14, 2026

R

I had a great experience at Avalon Apartments, and I want to give a special thank you to Julie and Diansy for being so helpful and welcoming. They were professional, friendly, and always willing to go the extra mile to help with any questions or concerns. Their excellent customer service really made a difference. Avalon is lucky to have such great team members. Thank you, Julie and Diansy, for all your help!

Raymond Baeza

August 14, 2026

B

I would advise anyone looking for a apartment especially veterans or their families to avoid this place and any property managed by the same management company. I am a veteran who lived there for 7 months with a roach problem, water always being shut off because the old pipes keep breaking and the management refusing to enforce their own lease. I'm still waiting for my deposit which they have taken more than the time allowed by law? This place is committing fraud against the VA and veteran's which I am filing a complaint about because I was paying 1,731 a month with a roach problem and the website advertised 1,131 for the same apartment. I have also written the VP 3 times with no response so corporate knows what is going on and just ignores you! I'm living in my storage unit now for 3 weeks because I need my deposit to rent somewhere else but, I will take care of that in court! We'll at least I don't have a roach problem in my storage 😁

Bill McGowan

April 26, 2026

P

My brother died by suicide in these apartments and they refused a wellness check we even called the cops and they did nothing. They also lied about my sister not being on files so she could check on him. he was there a whole day in his apartment until my younger sibling decided to climb a ladder up the 3rd floor to his apartment. I do not recommend these apartments they are expensive and do not care about the ones living there. My brother was only 28. LLR 🕊️

Priscilla Chavez

April 17, 2026

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